Free Shipping

Applies to all orders over $75 in Australia. All Prices include GST

Shipping Rates

Orders under $75 will be shipped at standard Australia Post rates. Use the provided shipping calculator on product pages for more precise shipping rates for standard and express services.

Delivery Times

Orders are usually dispatched same day upon receipt of payment if payment is made before 2pm. Orders after 2pm will be shipped the following day. For Australian orders we offer nationwide delivery via Australia Post or via our contracted courier companies. Please ensure a contact number is provided to allow contact if required during delivery. Tracking details will be emailed to you once your order has been dispatched please monitor your tracking number for further information and if there are any issues let us know so we can follow up.

Because we ship immediately your order should be with you really quickly. We are located in Sydney, NSW Australia and we post every single day. Your order should be delivered to you in record time especially if you are in a metro area of Australia. 

Australian deliveries should be between 1-7 working days. Longer for rural parts of Australia. International deliveries can take anywhere from 7-16 days although in some cases it's quicker. Delivery details will be provided in your confirmation email/text. Please monitor your tracking number for precise information.

Click and Collect

Free Click and Collect available from our Sydney shop!

The best way for click and collect orders is to make your order through our website and select pickup at the checkout - we don't need long to prepare your order. Usually around 30 minutes or so. Once we're done you'll get an sms or email from us that your order is ready for pickup. You can then come at your earliest convenience and pickup your order :)

International Orders

We ship worldwide. However for international orders delivery will be longer and unfortunately due to COVID19 further delays may occur. Goods & Services Tax is not applicable to international orders, however the buyer is responsible for all local sales taxes, as well as import fees and duty. So please check custom charges if any in your country. If you have any questions our friendly staff members will be able to assist you. Please email us at orders@craftcity.com.au 

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